Information we Collect
- Personal Details: Name, Date of Birth, Time and Place of Birth, Gender.
- Contact Details: Email address, phone number, address.
- Payment Information: Securely processed via third-party gateways.
- Usage Data: IP address, browser info, pages visited, session duration, cookies.
How We Use Your Information
- To provide astrology consultations and spiritual services.
- To send booking confirmations, session details, and updates.
- To securely process payments and issue invoices.
- To improve our website, services, and user experience.
- To comply with legal or regulatory requirements.
Sharing Your Information
We do not sell or rent your information. We may share it with:
- Trusted service providers like payment processors and booking platforms.
- Government or law enforcement if legally required.
Cookies & Tracking
We use cookies and analytics tools to improve website performance. You may disable cookies in your browser settings.
Payment Security
We use trusted third-party payment gateways (e.g., Razorpay, Stripe) for secure transactions. We do not store your credit/debit card details.
Data Retention
We retain your data only as long as needed to fulfill services and comply with applicable laws.
Your Rights
You have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Withdraw consent where applicable.
To exercise your rights, please contact: support@vayoraan.com
Children's Privacy
Our services are intended for adults 18+. We do not knowingly collect data from children.
Third-Party Links
We are not responsible for the content or privacy practices of third-party websites linked on our site.
Changes to This Policy
We may update this Privacy Policy. Any changes will be posted with an updated effective date.
Refund & Cancellation Policy
We offer astrology consultations and spiritual services tailored specifically for each client. Please read our refund policy carefully:
- Post-Delivery: No refund once a session has been delivered (live or recorded).
- Pre-Session Cancellation: 100% refund if cancelled at least 24 hours before the scheduled session.
- No-show: No refund for missed sessions. Rescheduling may be considered at our discretion.
- Payment Errors: Refunds will be issued in case of duplicate or erroneous charges.
- Service Validity: Booked services must be claimed within 30 days of purchase.
Refunds (if approved) will be processed to the original payment method within 7–10 business days.
For any refund/cancellation requests, email us at support@vayoraan.com or WhatsApp: +91 9953433835